408-754-4176 | info@reachtech.com

by Reach Technology, a Novanta Company
Support > Customer Support

Customer Support

For touch screen customer support call 408-754-4176 x3, email service@reachtech.com, or complete fields below.

Interested in establishing credit terms?

Reach Technology offers terms to existing customers based in the United States with annual purchases of more than $5,000. If you meet these qualifications, complete and return the credit application to establish terms. After contacting your references, we will send you credit status and terms. We do not offer terms greater than Net 30 days. Questions? Contact Accounts Receivable at 408-754-4170 or Accounts.Receivable@Novanta.com.

Note: Novanta acquired Reach Technology in May 2016. Novanta is a publicly traded company on NASDAQ under ticker symbol NOVT.  As part of the transition, we merged our Accounts Receivable function to the Novanta Shared Account group.

Once credit terms have been issued it is important that payments are received on-time. Any violation of terms may result in requiring pre-payment for all future orders.

Access our California Resale form should you need it in your situation.

We Moved

To make room for production, we moved to a larger, state-of-the-art facility in April 2017. Get Details

Support Hours

Reach offices will be closed Monday, May 29th in observance of Memorial Day.

Touch Screen Customer Support Clock Get live support Monday through Friday, 8:00 a.m. – 5:00 p.m. Pacific Time. After hours, expect a next business day reply.

Policies

Touch Screen Customer Support