Note: This position has been filled.
Reach Technology, a Novanta company, has an opening at its Oregon office for a Technical Support/Embedded Firmware Developer to join our team working on embedded touchscreen modules. Reach offers a competitive compensation plan and a great working environment.
Since 1988, Reach Technology has become an industry leader in developing embedded touchscreen modules. We help companies shorten time-to-market and reduce risk and development costs. Reach also insulates users from changes in LCD availability, technology, and format.
This is an opportunity for someone who enjoys working with and helping customers. This person will wear many hats.
As our Technical Support person, you will answer calls and emails from customers and groups within Reach. Requests range from someone needing a cable part number to a customer needing help implementing a feature, to a multi-person, multi-week debug session trying to solve an issue. Technical Support will be your highest priority.
As an Embedded Firmware Developer, you will maintain and make improvements to an existing code base, written in C, which runs on a microcontroller with an LCD. The product is a user-programmable Graphical User Interface and is “bare metal” (no OS).
You will also maintain product documentation (Word and PDF files), and some web page content such as file packages with firmware, example code, documents and more.
In general, you will have autonomy about how to solve customer issues and improve the product. You will be expected to be self-directed and be able to work with minimal supervision. At times, this position can be highly interrupt-driven.
Reach is an established and growing company with competent and capable teammates, with a team-based work environment, a professional and collegial workplace, and opportunities for advancement.
Our work environment is very casual. We are located in downtown Lake Oswego, where we have access to several restaurants, coffee shops, and nice areas for lunch-time walks. We tend to take a walk for coffee in the afternoon. Note: We are looking to relocate somewhere in the Oregon City/Gladstone/Milwaukie area, in a space with similar amenities.
Key Duties and Responsibilities
Skills and Abilities
Additional Experience a Plus
Attributes Needed to Be Successful
Benefits package includes a health plan, dental and vision. 401(k) with employer match. Vacation.
To arrange for a confidential interview, email your resume and cover letter (Microsoft Word) explaining how your skills and experience are “fit” for the position to email@example.com.