Production Support

When you are ready to place prototype and production orders, we will be there to help make things run smoothly.

We wanted to remind you although lead times for many parts are normalizing, initial production lead times can be long:

  • There may be a long lead time for components, in particular LCDs, which can be 14-16 weeks, so the sooner we get your production orders, the better we can meet your needs. While we keep standard products on the shelf for prototyping and small-volume initial production, the majority of production shipments are made-to-order.
  • Do not count on lead time being the same as last time. Although you’ve certainly gotten a quicker turnaround from us in the past, we wanted to remind you that the worst-case lead time can be as longer. We do our best to keep safety inventory on hand, but last-minute orders sometimes take this stock.

To protect yourself, place orders to get in the queue. We mitigate long lead time items by having your 24-52 week purchase orders in our system. To be sure you will get production modules when you need them, please contact sales to place a purchase order as soon as possible.

Embedded Touchscreens Made Easy:
Up in Days, Smoothly to Production. Get started with a Development Kit.

Reach Technology is now a part of Novanta.

Sales and Engineering
545 First Street
Lake Oswego, OR 97034
503-675-6464
sales@reachtech.com
techsupport@reachtech.com

Manufacturing
4600 Campus Place
Mukilteo, WA 98275
service@reachtech.com

Please send payments to:
Novanta Corporation
PO Box 15905
Chicago, IL 60693
accounts.receivable
@novanta.com