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Support > Frequently Asked Questions > When I download STEP files from your web page, they are in the wrong format and SolidWords can’t read them.

When I download STEP files from your web page, they are in the wrong format and SolidWords can’t read them.

Make sure that Windows isn’t renaming the file for you. Some web browsers insist on renaming the file from .STEP to .txt. To work around this, you can either do a right-click on the link, then select Save as…, or you can rename the file to a .STEP file.