Technical and Presales Engineering Support

Search for answers online, or pick up the phone and be greeted by someone who can provide intelligent answers.

Technical and Presales Engineering Support

Get answers online: Explore our Download Center for hardware manuals, software downloads, application notes and tutorials and our searchable FAQ Database.

Contact engineering support: Tap into our 20+ years of touchscreen experience. Our team has vast knowledge of the complexities of displays, including cabling, signal levels, timing, backlight powering, and dimming.

Call us at 503-675-6464 or complete the following required (*) fields below and your email will be routed to a Reach engineer.
 

Looking for customer support?

Click here.

Need assistance with your application?

Visit our SLCD Applications Consultants page for a listing of individuals who have experience using Reach SLCD controllers in embedded applications.

Support Hours

Live Technical Support is available Monday through Friday, 7:30 a.m. - 4:30 p.m. Pacific time. Customers and prospects calling after these hours can expect a reply the next business day.

"Technical support is wonderful. We have asked stupid questions and they have always been patient and called us back, and that is something we don’t get a lot of from support at a lot of other companies we deal with.”

– Jon Butler, Endure Medical. The company specializes in the sales and service of refurbished surgical microscopes

Frustrated? Call us or drop us a line using the form at left. In five minutes, we might be able to save you an hour. 1:16 min video

Fill out the Software Release Notification  Form to get email notifications when a new software release for your product is available.

Made in the USA

For quality and availability, Reach controller boards are made in the USA, and display modules are assembled in the USA. Both our technical and customer support are staffed in the United States. WHY THIS MATTERS