RMA and Warranty Policies

Reach strives to provide products without defect. Should you encounter a problem, we are here to help. Please see our limited hardware warranty, software license agreement, and RMA policy below or contact customer support with questions.

One Year Limited Hardware Warranty

Reach warrants its hardware products to be free from manufacturing defects in materials and workmanship under normal use for a period of one year from the date of purchase from Reach.

One Year Limited Hardware Warranty

Software License Agreement

Please read our Software License Agreement carefully before downloading or using Reach software.

Software License

Return Merchandise Authorization (RMA) Policy

If you need to return a product, please read RMA terms and conditions, and complete the RMA Authorization form below.

RMA Authorization Form

Looking for customer support?

Click here.

Looking for technical support?

Click here.